Welcome to Optimus Computer, your trusted source for computers, monitors, graphic cards, casings, printers, and more! By using our website or visiting our physical store located at Shop no. GE64 GE65 Ground Floor, Techno City Mall, Karachi, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully.

1. General Information

Optimus Computer is an e-commerce platform based in Pakistan that sells a wide range of electronic products, including computers, monitors, graphic cards, casings, printers, and other related accessories. We are committed to providing high-quality products at competitive prices to our customers.

Contact Information:

• Physical Store Address: Shop no. GE64 GE65 Ground Floor, Techno City Mall, Karachi
• Phone Numbers: 0334-3538598, 0344-2835213
• Email: info@optimuscomputer.com

2. Acceptance of Terms

By using the Optimus Computer website, placing an order, or visiting our store, you confirm that you accept and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any of these terms, please refrain from using our website or services.

3. Product Availability and Pricing

• Product Listings: The products available on our website are listed with accurate descriptions, images, and pricing information. However, due to varying stock levels and market conditions, the availability of products may change without prior notice.

• Pricing: All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated. Optimus Computer reserves the right to change prices at any time. In case of an error in pricing, we will notify you before processing the order and provide the option to cancel.

4. Order Placement and Payment

• Order Confirmation: Once you place an order on our website or in-store, you will receive an order confirmation via email or SMS. This does not guarantee product availability. We will process the order and confirm shipment based on stock availability.

• Payment Methods: We accept payments through various methods, including credit/debit cards, bank transfers, and cash on delivery (COD) for orders within Pakistan.

5. Shipping and Delivery

• Shipping Areas: We offer nationwide delivery across Pakistan. Delivery charges will vary depending on the delivery address and the size/weight of the order.

• Delivery Time: Orders are typically shipped within 2-5 business days. Delivery times may vary depending on the location, product availability, and third-party courier services. Optimus Computer is not responsible for any delays caused by the courier or circumstances beyond our control.

• Shipping Charges: Shipping charges will be calculated at checkout based on the delivery location.

6. Returns and Exchanges

• Returns: If you receive a defective or incorrect item, please contact us within 7 days of receiving your order to initiate a return. Items must be returned in their original condition with all packaging, tags, and accessories intact. Returns are subject to approval.

• Exchanges: We offer exchanges for products that are damaged during shipping or if the wrong product was delivered. The product must be unused and in its original packaging.

• Non-Returnable Items: Certain items, including but not limited to opened software, consumables, or personal-use products, are non-returnable.

7. Warranty and Support

• Warranty: Many of the products sold at Optimus Computer come with a manufacturer’s warranty. The warranty period varies by product. Please check the product listing or contact us for more information on warranty details.

• Customer Support: If you have any questions or require assistance with a product, you can contact our customer support team through the contact details provided on our website or visit our physical store for further help.

8. Intellectual Property

All content on the Optimus Computer website, including text, images, graphics, logos, and trademarks, are the property of Optimus Computer and are protected by intellectual property laws. No content may be reproduced or used without permission.

9. Limitation of Liability

Optimus Computer will not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the value of the product purchased.

10. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website or services, you agree to the collection and use of your data as described in our Privacy Policy.

11. Changes to Terms and Conditions

Optimus Computer reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly.

12. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from the use of our services or products will be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Optimus Computer
Shop: no. GE64 GE65 Ground Floor, Techno City Mall, Karachi
Cell: 0334-3538598, 0344-2835213
Email: info@optimuscomputer.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Optimus Computer!